Something’s Burning

abstract fire on blackAfter spending the last 3 years digging into our past 77 years, I’ve discovered that as some aspects of Muzak have remained the same, many more have evolved and changed.  Through 8 decades we’ve had over 10 owners, relocated our corporate offices 8 times, 3 of them coast to coast, and have had over 25 different presidents/CEOs.  With new company goals and objectives, Muzak has flexed with the needs.  Through the depression, WWII, Watergate, Woodstock, disco and recessions, we’ve adjusted our practices to change with the times, events, people and business.

But there’s a piece of this company of ours that just seems to live on.  It’s become part of our culture.  I call it the spirit of our people.

Some attribute the origins of this spirit to our franchisee network, many of whom have been Muzakers for several generations: the stories they tell, the experiences they share, the expertise they worked so hard to gain, the community of family they have built.  Some say it’s the music: Muzak pioneers who helped craft the music industry since 1934, the music played each and every day in Muzak offices, the fact that we attract so many musically passionate employees – they always find wonderful ways to share their talents.  Others say it’s our spirit of giving, exemplified by Muzak’s Heart & Soul Foundation, supporting music education for kids.

When I was asked to help build our Home Office in Fort Mill, SC back in 2000, we agreed to design it to encourage openness and communication, creativity and community.  Eleven years later it continues to foster that same spirit.  And we can’t forget the Muzak Green Team, the Shakers and the hordes of employees who always seem ready to help in any way they can to make this a better place to work.

I once read that the easiest way to assess your company’s culture is to look around.  How do the employees act; what do they do?  Look for common behaviors and visible symbols.

So, go ahead and look around.  What you’ll find is an undeniable spirit at the center of our Muzak culture: a spirit that has kept the fire burning for 77 years, a spirit whose embers are fueled by our Muzak family each and every day.

Contributed by Bruce McKagan, Company Communications, Heart & Soul Foundation

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Tagged as: corporate culture, Heart & Soul Foundation, music passion, Muzak, Muzak Culture, Muzak Spirit

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